Warranties

In addition to continued technological innovation in the portable computing market, rockdirect is the only notebook manufacturer to supply a 3 year (insurance backed) collect and return warranty on it’s entire notebook range as standard.

All Rock notebooks are the result of our consistent, committed investment in high levels of notebook manufacturing technology and are designed to give you years of trouble free and enjoyable computing. Because of this we confidently offer our customers a comprehensive 3 year warranty package.

Our 3-year warranty is only part of our after sales package. As well as our fantastic warranty, you’ll also receive lifetime telephone support. So you can be sure that, whichever Rock notebook you choose, you really will be getting one of the finest warranty package available in the UK today - and a great long-lasting relationship.

A Service and Support that is quite simply second to none has always been one of the prime philosophies for rockdirect and they are pleased to be the first and only notebook manufacturer to offer a warranty package of this kind as standard.

Designed to give customers the security and peace of mind they demand, Rock’ s 3-year Collect and Return Warranty will deliver unrivalled support to all its customers. Businesses, Consumers and Educational establishments will have the guaranteed comfort of knowing that they will not incur any additional costs for 3 years, thus reducing the overall cost of IT ownership. Now that's what you call total customer satisfaction.

Our 3 Year warranty is insurance backed and arranged in association with CPUser Group of CPU Insurance Services and underwritten by UK Insurance guaranteeing complete peace of mind, and covers all Parts, Labour and Carriage costs for the full term of the warranty.

Call our dedicated Rock Sales Team for further information or visit www.cpu.co.uk/rock


All Risks Insurance

What is included in the accidental damage & theft insurance?

  • Cover applies anywhere in the world
  • No claims forms for accidental damage (Short claim form required for loss or theft)
  • No policy excess
  • Replacement equipment following a claim, automatically covered
  • All accessories included in the original lease, automatically covered
  • Fully Insured by a panel of UK authorised Insurers & Lloyds of London
  • Full policy wording

Click here for full terms and conditions

Click here to go to the mobile-support.net web site


 
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