Questions & Answers Xeno M

Is my Xeno M Notebook year 2000 compliant?

- Yes.

How do I access the BIOS and what are the default factory settings?

- Press the Del key when the Notebook is booting up. By Pressing F8 you can change the boot device. - Follow our on-line BIOS sheet

How long does a standard battery last on my Xeno M?

- An Xeno M battery lasts around 1-2hr depending on the use of the machine.
- Re-chargeable batteries will operate most effectively if properly cared for and regularly charged in the correct manner

How long does the battery take to fully recharge?

- The battery takes about 8hrs to fully recharge with the machine being on, and about 4hrs with the machine being off.

How do I know when the main battery is fully charged?

- Check the Icon on the Task Bar

My battery life is getting shorter, what should I do?

- The problem is caused by re-charging a battery by giving short burst of charge to top-up a battery. As batteries get older they lose their life, and need replacing after about 500 cycles.
- View our battery maintenance information

My modem doesn't connect at 56Kbps, what should I do ?

- It is not necessary that the modems have to connect at 56Kbps, that is the maximum connection speed and may vary depending on the quality of the telephone line.
- See our Modem Diagnostic sheet

My modem comes up with error message "no dial tone"

- Follow our Modem Diagnostic information

The DVD seems very unstable and jumpy?

- Right click My computer then Properties and then Device Manager
- Double click the CDROM and highlight the CD Rom drive
- Click on properties and then Settings
- Place a tick in (DMA) in options box and select ok
- Restart the machine and play a DVD

My Video display is not working correctly?

- Check your settings and set-up the video driver with the
- Windows 2000 on-line installation manual
- Windows XP Home on-line installation manual
- Windows XP Professional on-line installation manual

I have no sound coming from my notebook?

- Check the volume control speaker icon on taskbar and on the front panel of your notebook.
- Check your settings and set-up the sound card with the
- Windows 2000 on-line installation manual
- Windows XP Home on-line installation manual
- Windows XP Professional on-line installation manual

Is there a Port Replicator available for the Xeno M?

- Only a standard USB Port Replicator

How do I get a display on an external monitor?

- Press and hold the Function [Fn] key and at the same time press the F4 key to toggle between the different displays - See our 'How to connect an External Monitor On a Xeno M' document.

Does the Xeno M support SAVE-TO-DISK function during low Battery State?

- Yes, ensure "save to" is set to disk in power section of Bios Power Management

How to use the hot key for brightness control adjustment?

- To adjust the display brightness, you must press and HOLD the hot key ([Fn]+[F6] or [Fn]+[F7]) simultaneously and release the hot keys after getting the desired display clarity

Have you any Windows NT4 drivers for my Xeno M?

- No, Windows NT4 is not supported on the Xeno M Notebook

How do I get an external mouse to work?

- Plug in a PS/2 mouse with power switched off then boot into windows

Why does the cooling fan only work sometimes?

- The CPU cooling fan assembly is equipped with temperature sensor and will start to run only if the CPU temperature rises above 60oC and will automatically turn-off if the temperature drops below 60oC

Can I install Windows 2000 and Windows XP on the same machine (dual boot)?

- Unfortunately we don't support dual boot on any of our machines and cannot support any issues.

My Xeno M seems to run very slow when booting and in windows, what can I do?

- If your machine seems to operate slower than it used to, it is recommended that you run Scan Disk and Defragmentation from System tools
-Press the turbo button located above the Power switch.

What PCMCIA cards have been tested with the Xeno M?

- See our approval list on the main support page

What type of PCMCIA port is on the Xeno M?

- Type II X1

Why does the screen go dim when I unplug the Power Cable from the notebook?

- The feature is to save battery power when running on battery.