Questions & Answers – Virtuoso / Virtuoso Pro

Questions & Answers – Virtuoso / Virtuoso Pro

How do I access the BIOS and what are the default factory settings?

Press and hold the [F2] key when the Virtuoso is booting up.

Is my Virtuoso Notebook year 2000 compliant?

Yes. The BIOS has to be version D14 or later for the Virtuoso & B05 for the Virtuoso Pro. For your copy of the BIOS use the REQUEST form.

How do I check to see what version of BIOS I have?

When you first switch on you will get the message "System Version D10 - K01 xx/xx/96"

My Video display is not working correctly?

Check your settings and set-up with the

I have no sound coming from my notebook?

Check the volume control is not muted [Fn] & [F8]

Check your settings and set-up with the

How do I get a display on an external monitor?

Press and hold the Function [Fn] key and at the same time press the [F7] key to toggle between the different screen modes

Under Win95, how can I verify the version of PCI-IDE driver that is installed into the system?

Go to START, SETTINGS, Control Panel, double click System Properties

Go to Device Manager and then to Hard Disk Controller

Then to National Semiconductor Dual PCI-IDE(NS87410) driver

Under Driver folder, check the file version

Under Win95, how do I update the PCI-IDE driver to 1.08?

Have you any Windows NT 3.51 / NT4 drivers for my Virtuoso?

Yes, for the C&T65548/50 and ESS688, use the REQUEST form to get this and let us know which version

Please note we do not support Windows NT on the Virtuoso.

My CD-ROM drive does not access CD-ROMs. What do I do?

First try to re-install the CD-ROM driver

My battery life is getting shorter, what should I do?

Why isn't the battery icon an accurate basis to tell if the battery is fully charged?

It is recommended to plug the AC-DC adapter to the machine before power ON
Do not plug/unplug the AC-DC adapter during battery charging, this action may cause abnormal condition on the battery icon
It is better to use the battery LED indicator located on the right bottom side of the display panel as a basis if the battery is fully charged or not.

What is the maximum resolution for the Virtuoso LCD Display?

Why under Win95, double clicking "My Computer" takes too long to open and sometimes cannot recognize the CD-ROM drive?

How do I get an external mouse to work?

If it is a PS/2 mouse then plug it in and it will configure automatically
If it is a Serial mouse then plug it in a re-configure windows to accept a serial mouse

What PCMCIA cards have been tested with the Virtuoso?