Mentor Questions & Answers

Questions & Answers – Mentor 1

Is my Mentor Notebook year 2000 compliant?

How do I check to see what version of BIOS I have?

What is the latest BIOS?

How do I access the BIOS and what are the default factory settings?

My battery life is getting shorter, what should I do?

My Video display is not working correctly?

Check your settings and set-up with the

I have no sound coming from my notebook?

Check the volume control [Fn] & [F8] is turned up

Check your settings and set-up with the

How do I get a display on an external monitor?

Press and hold the Function [Fn] key and at the same time press the [T] key to toggle between the different displays

How do I know when the main battery is fully charged?

You will know the status of the battery by checking the arrow icon in the LCD status indicator
When you put in a battery the indicator will flash and when it stops flashing the battery is charging
When the arrow disappears the battery is fully charged.

How can I use the internal FDD as an external FDD?

Check Notebook is switched off
Remove the internal FDD from its compartment by pulling the FDD bottom
Use the external FDD cable provided inside the accessory box and connect the internal FDD connector to the external FDD cable
You must connect the other end of the external FDD cable to the printer port before powering ON the system, otherwise, the Mentor will not recognize the external FDD.

Does the Mentor support SAVE-TO-DISK function during low Battery State?

No, The Mentor does not support SAVE-TO-DISK function if the battery is in the low state, it will only go into SAVE-TO-RAM and generate battery low beeps
Plug back into mains and then SAVE-TO-DISK

How to use the hot key for brightness control adjustment?

To adjust the display brightness, you must press and HOLD the hot key ([Fn]+[F5] or [Fn]+[F6]) simultaneously and release the hot keys after getting the desired display clarity

How do I use the Video Capture?

Make sure the screen colour resolution is set for 256 colours
Now press [Fn]+[1] together and then run the Chips TV program
The input signal on the Mentor has to be a composite video signal and not RF (TV Arial) signal.

Have you any Windows NT 3.51 / NT4 drivers for my Mentor?

Yes, for the C&T6550 and ESS788, use the REQUEST form to get this and let us know which version

Is it possible to disable the internal touch pad?

It is not possible to disable the internal touch pad but you can still install an external mouse.

How do I get an external mouse to work?

If it is a PS/2 mouse then plug it in and it will configure automatically.
If it is a Serial mouse then plug it in a re-configure windows to accept a serial mouse.

Why does the cooling fan only work sometimes?

The CPU cooling fan assembly is equipped with temperature sensor and will start to run only if the CPU temperature rises above 60oC and will automatically turn-off if the temperature drops below 60oC

Does the two PCMCIA slots support Zoom Video ports?

Only slot A (bottom slot) supports ZV. You must press the hot key [Fn] + [2] to enable this function

Which PCMCIA slot supports type III cards?

What PCMCIA cards have been tested with the Mentor?